Legal
Privacy Policy
1. This website
The public website has no forms, sets no cookies and runs no tracking. The ADEPT readiness check runs entirely in your browser; your answers are held in your own browser's storage so you can return to them, and are not transmitted to us or anyone else. If that ever changes, this notice changes first.
2. What we collect once you contact us
| Category | Examples |
|---|---|
| What you choose to send | Your readiness result, your message, your contact details |
| Identity documents | Passport bio-data page, national ID, photographs |
| Academic records | Transcripts, certificates, English test results |
| Financial evidence | Bank statements, sponsor documents, income and tax records |
| Immigration history | Prior visa applications, refusals, travel history |
| Case activity | Assessment results, document status, adviser notes, the audit trail |
Please do not send passports, bank statements or certificates in a first message. We ask for documents only after we have understood your situation, and only through the channel we give you.
3. How we use it
- To assess readiness and suggest programmes and providers
- To prepare, verify and — with a licensed adviser's sign-off — lodge your study visa application with Immigration New Zealand
- To communicate with you about your file
- To meet our record-keeping obligations and to produce aggregate statistics that identify nobody
No other purpose without fresh consent. No document containing identity or financial information is processed by a third-party AI model without your written consent, and your documents are not used to train one.
4. Who we share it with
- Immigration New Zealand — as part of your application
- Education providers and NZQA — to apply for admission and confirm accreditation
- The licensed immigration adviser allocated to your file
- Service providers — secure storage and communications, bound by confidentiality
We keep a disclosure register for each applicant: every party your file was shared with, what was shared, and when. You may ask for it. We do not sell, transfer or reuse your data for marketing, and nothing is shared with a provider without your written consent.
5. Storage and security
Documents are stored with an encrypted cloud provider outside Bangladesh. We tell you this at intake, in Bengali and English, before any document is collected. Access is role-based and limited to the people working on your file.
6. Retention
| Record | Kept for | From |
|---|---|---|
| Services agreement, fee receipts, complaints record | 7 years | Date of final invoice |
| Case file, evidence index, adviser sign-off record | 7 years | Visa decision or case closure |
| Copies of identity and financial source documents | 24 months | Visa decision |
| Enquiry data where no engagement followed | 12 months | Last contact |
| Aggregate outcome statistics, no identifiers | Indefinitely | — |
7. Your rights
You can ask us to show you the personal data we hold, correct it, or delete it where we are not required to keep it. Access and correction requests are answered within 20 working days.
8. Cross-border transfer
Your application moves between Bangladesh and New Zealand, so your data is processed in both. We handle it in line with New Zealand's Privacy Act 2020 and applicable Bangladeshi requirements.
9. Children's data
Where a parent or guardian provides information for a student under 18, the parent is responsible for its accuracy and for any consent required under local law.
10. Changes and contact
Material changes are noted here with a new date. For any privacy question, access request or complaint, write to the Managing Director, Srija BD Limited, Regus UTC Building, 19th Floor, 8 Karwan Bazar, Dhaka 1215.
Legal
Terms of Service
1. The service
NZ EduPortal is a readiness assessment and application preparation service for New Zealand study. We provide verified information, the ADEPT readiness assessment, programme and provider selection, evidence assembly and verification, and — where a licensed adviser has signed the file off — preparation and lodgement of a student visa application. The readiness assessment is a preparation tool. It does not decide, predict or guarantee any outcome.
2. No guaranteed outcome
3. Your information
You are responsible for making sure every document and detail you give us is accurate, current and genuine. False, forged or misleading information can lead to a visa decline, affect future applications and, in serious cases, prosecution. It ends our service to you.
4. Fees and payment
- The readiness assessment, and a Free Bonafide Pathway improvement plan, are free.
- The admission fee is payable on engagement and refundable for seven days if we have not started.
- The preparation and lodgement fee is set by the complexity tier of the file, fixed on the day the application is lodged, and payable 30 days after Immigration New Zealand decides. It does not change with the outcome.
- No fee is contingent on a visa outcome. No fee is charged for immigration advice. No fee is taken before a written services agreement is signed.
- Our fees exclude Immigration New Zealand's charges, provider fees, medical and police certificate costs, and any licensed adviser's own fee.
- If we decline to proceed, anything not yet delivered is refunded in full.
5. Commission
Some New Zealand providers pay us a commission when a student enrols. Where one is payable we disclose it in writing, by provider, before you pay us anything. Your fee does not change whether a commission is payable or not.
6. Licensed adviser relationship
Immigration advice within the meaning of the Immigration Advisers Licensing Act 2007 is given only by a licensed immigration adviser, or a person acting within an exemption under that Act. Where an adviser charges a fee, the adviser contracts with you directly under their own written agreement. Nothing in these Terms limits the duties a licensed adviser owes you.
7. Intellectual property
The NZ EduPortal name, platform and assessment method belong to Srija BD Limited. You keep ownership of the documents and information you provide and license us to use them solely to assess and prepare your application.
8. Limitation of liability
To the extent permitted by law, Srija BD Limited is not liable for indirect or consequential loss, including loss connected to an Immigration New Zealand decision, a processing delay or a third party's action. This does not limit any liability that cannot lawfully be excluded.
9. Ending the service
You may stop at any step. We may end the service if these Terms are breached or information is found to be false. Ending the service does not remove our obligation to retain records.
10. Complaints
About our services: in writing to the Managing Director; acknowledged in 3 working days and answered in 20. About immigration advice: the Immigration Advisers Authority. About a New Zealand provider: the provider first, then NZQA or iStudent Complaints.
11. Governing law and changes
These Terms are governed by the laws of Bangladesh, without prejudice to any New Zealand law that applies to immigration advice. Material changes are noted here with a new date.